Commonly Asked Questions

Do you take reservations?

We are currently closed to commissions. 

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Care
Epoxy Resin will amber over time. What we recommend is to keep the resin out of constant direct sunlight and be sure not to store pieces in a place with extreme heat. Heat and constant sunlight will cause the resin to yellow.

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SHIPPING & RETURNS

When will my purchase ship?
Readymade items will ship in 4-5 business days.

The time we need to prepare custom orders for shipping varies.

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Do you accept returns?
Custom items and reservations are nonrefundable. Readymade pieces may be returned within 14 days of delivery. 

Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.

Have more questions? We’re happy to help! Contact us by email at ResinMoonShop@gmail.com